About This Course

Retail WAVE is a brand-new, interactive eLearning course designed to give those in retail customer facing role or is a first responder with the confidence and skills to keep people safe. In just 25 minutes, learners explore real-world scenarios, practical techniques, and the behaviours that make the biggest difference on the shop floor.

Curriculum

• Identifying Vulnerability

• Identification Methods & Challenging Behaviours

• Bystander Intervention

• Retail Crime Awareness

• Safe Havens & Safe Spaces

• Gathering Evidence & Working With Partners