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Delivered Nationally Across the UK

In-House Training

Training Designed Around Your People, Your Challenges and Your Organisation

Every organisation is different. Your people, customers, locations, risks and operational challenges are unique – so sometimes an off-the-shelf training course simply isn’t enough.

Safer Business Network provides practical, engaging in-house training delivered nationally across the UK.

From established training programmes to completely bespoke solutions, we can work with you to identify your training needs, design the right programme and deliver training directly to your teams.

Our approach is simple: Understand the Challenge → Identify the Need → Design the Training → Deliver → Evaluate

WAVE – Welfare & Vulnerability Engagement

Conflict Management & De-escalation

Welfare Officer Training

Sexual Harassment Awareness

VAWG Awareness

Crime Scene & Robbery Awareness

More Than Just Training Delivery

Before recommending a programme, we can work with your organisation to understand what you’re trying to achieve and the challenges your employees are experiencing.

Our training needs assessment can explore areas such as:

Current and emerging risks

Employee confidence and capability

Previous incidents and organisational learning

Customer and employee vulnerability

Crime and security challenges

Conflict and violence

Safeguarding and VAWG

Reporting and recording

Organisational policies and procedures

Skills or knowledge gaps

Bespoke Training Design

Don’t See What You Need? We Can Build It.

From your training needs assessment we can recommend an existing programme, tailor one of our courses or design something completely bespoke for your organisation.

Our team can work with you from the initial idea through to delivery. Bespoke programmes can incorporate your:

Policies and procedures | SOPs | Real-life incidents | Reporting processes | Branding | Organisational values | Sector-specific risks | Customer journey

Our In-House Training Courses

We can also consult with relevant stakeholders and subject-matter experts to ensure the programme reflects the challenges your people experience in the real world. Training can include scenario-based exercises, group discussion, practical activities, case studies and immersive learning, helping participants apply what they learn rather than simply listen to a presentation.

WAVE – Welfare & Vulnerability Engagement

Our WAVE programme helps frontline teams recognise vulnerability and understand how to make an appropriate intervention. Hospitality WAVE can support hotels, pubs, bars, restaurants, licensed venues and the wider night-time economy with practical learning around vulnerability, safeguarding, spiking awareness, Ask for Angela, appropriate interventions and reporting.

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Conflict Management & De-escalation

Give employees the confidence and practical skills to recognise escalating behaviour, assess risk, communicate effectively and safely de-escalate challenging situations. Training can be tailored around the types of conflict your employees actually encounter.

Welfare Officer Training

Develop the skills and confidence of employees who have responsibility for welfare, safeguarding or supporting vulnerable individuals. Training can explore recognising vulnerability, communication, safeguarding, escalation, appropriate boundaries, signposting and responding to welfare concerns.

Sexual Harassment Awareness

Help employees and managers understand sexual harassment, recognise inappropriate behaviour and know how to respond when concerns arise. Training can be tailored to your workplace, employees and organisational procedures.

VAWG Awareness

Help employees understand Violence Against Women and Girls (VAWG) and the role organisations and frontline teams can play in creating safer workplaces, venues and public spaces. Sessions can explore harassment, vulnerability, spiking, bystander intervention, safeguarding, reporting and practical approaches to supporting someone who feels unsafe.

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Crime Scene Awareness

Your employees could be the first people at the scene of an incident. Our practical Crime Scene Awareness training helps participants understand how their initial actions can protect a scene, preserve potential evidence and support subsequent investigations.

Robbery & Theft Awareness

Give employees practical knowledge to help prevent and respond to robbery and theft. Training explores crime prevention, suspicious behaviour, personal safety, what to do during an incident, suspect descriptions, preserving evidence, reporting and supporting police investigations.

Who Is Our In-House Training For?

Our programmes can support organisations across:

Retail | Hospitality | Hotels | Security | Licensed Venues | Night-Time Economy | BIDs | Local Authorities | Public Spaces | Events | Stadiums and Venues

Delivered Nationally

Training can be delivered to frontline employees, security professionals, supervisors, managers and leadership teams, with content adapted to the responsibilities of the audience.

Our trainers can deliver in-house training across the UK, enabling organisations to bring their teams together and focus on the risks and situations most relevant to their workplace.

For organisations operating across multiple locations, we can also develop consistent national training programmes, while adapting scenarios and content where local requirements differ.

From Training to Impact

We believe good training should result in more than a certificate. We want participants to leave knowing:

What should I look for?

What can I do?

When should I intervene?

When should I escalate?

How should I report it?

How can my actions make a difference?

Let’s Build the Right Training for Your Organisation

Where required, we can also support organisations with evaluation and feedback, helping identify changes in learner confidence, knowledge and future training requirements.

You don’t need to know exactly what course you need. Tell us the challenge you’re facing.

We’ll work with you to understand the problem, identify the learning need and recommend or design a training programme that works for your people.

Enquire About In-House Training

Whether you want to book one of our established in-house courses, adapt an existing programme or commission something completely bespoke, speak to Safer Business Network about how we can help.

Tell Us Your Challenge